Frequently Asked Questions
What do I do if I lost my keys?
Call a locksmith. Locksmiths can generate new keys for most types of locks.
What is a Master Key?
A master key is created when a group of locks are "custom" coded so each lock uses a different key, but a combination is "added" so one key will open all locks. It is a myth that there exists a particular Master Key that will open all locks. In order to Master-key a group of locks, the locks must all be made by the say manufacturer or at least have "common" Keyways. In a group of locks that are Master-keyed, each lock is operable by both it's own individual key and the Master-Key. Each individual key operates its own lock only. The Master-Key operates all the locks in the group. Other systems are also possible using sub-Masters, Grand-Masters, etc.
Can a locksmith cut a key from a number?
In many cases, keys can be made by a locksmith from the code number of a lock. This is common with vehicles, padlocks, filing cabinets, etc. Requiring proof of ownership before cutting a key by code is a standard procedure used by locksmiths to safeguard security.
I want all of my locks on my house to take the same key, can this be done?
Yes, your locksmith can help you do this. In most cases you can keep your existing locks, you can have a locksmith code them alike. This is referred to "Keyed Alike". An easy test to see if your existing locks are able to be keyed alike, is to see if the one common key will enter the cylinders (keyway) on the other locks. Generally, if one common key will enter all locks, then they can all be "Keyed Alike". If your locks are not compatible, you may be able to use most of your locks, and need to purchase 1 or 2 to accomplish your goal. Consult with your locksmith, we can help get you on the right track, with a minimum amount of money spent.
Someone has stolen my keys, I need to change my locks, do I have to buy new locks?
No. You can have your locksmith "re-key" your locks. Re-keying a lock is the process of replacing the tumblers (pins, wafer tumblers) of a lock cylinder with new tumblers of different sizes. A new key will coincide with the new tumblers and the old key will no longer work. In other words, it is not necessary to buy new locks. Re-keying locks is something that should be done if you have moved into a new residence or lost a set of keys. Most automobile locks can be Re-keyed as well. Re-keying locks is usually significantly less expensive than replacing locks.